Pluralizing urban futures: A multicriteria mapping analysis of online taxis in Indonesia

The exploration of urban future storylines of transformative change is subject to socio-political processes rather than a mere, objective envisioning of the desirable city. Approaches in urban imagination and planning processes should thus consider plural perspectives across a range of actors and stakeholders beyond the usual suspects of experts and professionals.This paper mobilizes the case of the emergence of online taxis in Indonesia to embrace a more inclusive approach to the assessment of urban mobility futures by employing multi-criteria mapping (MCM) analysis and combining it with an open dialog on future storylines. We answer the question of what insights can be derived from diversifying future storylines in the online taxi industry in Indonesia? From applying a more inclusive approach in constructing future imaginaries we derive four insights: 1) criteria to appraise the future are never purely technological; 2) there is a difference in perceptions of time horizons among actors when imagining futures; 3) perceptions of time horizons are shaped by actor backgrounds and social interactions; and 4) the MCM method contributed to helping individuals to focus and explore their future storylines. © 2023 The Authors