Social change resulting from the implementation of inclusive communication approaches for the marginalised villagers in central Java, Indonesia

The presence of new media as a medium for empowering rural communities brought many changes as well as new problems. The fact that not all communities had communication technology tools, (called marginal villagers,) is a new problem when every village is required to have a village web, as happens in Susukan Village, Central Java, Indonesia. Therefore an inclusive communication approach is needed that allows village communities to access information from the village web. This approach allows for positive social change. By using qualitative methods, this study explains how social changes occurred in the Susukan village community after an inclusive communication approach. © 2020 Elsevier B.V., All rights reserved.