Beyond-Compliance Behaviour: Concept and Operationalization in the Context of Using Domestic Products Policy in Public Procurement

This study aimed to introduce beyond-compliance behavior in policy implementation and operationalize it in the context of using domestic products policy in public procurement. A literature review was initially conducted to establish variables and dimensions. Subsequently, interviews were conducted with nine individuals involved in public procurement across three agencies in Indonesia with different achievement grades for policy implementation. The interview results were analyzed to produce salient themes as the operationalized result of beyond-compliance behavior. This study found that beyond-compliance behavior had a more diffuse impact on stakeholders than compliance behavior. This study introduced the concept of beyond-compliance behavior to assessing policy implementation. The results also provided valuable insights for procurement policy management. © 2024, Seoul National University - Graduate School of Public Administration. All rights reserved.