Smart Retail Adaptation Framework for Traditional Retailers: A Systematical Review of Literature

The application of smart retail in traditional retail requires adaptation, rather than adoption to make it affordable both in terms of cost and capabilities. This study proposed a framework of smart retail adaptation in traditional retailers drawn from a systematic literature review. The adaptation processes consist of three stages, that are visioning, design, and implementation and evaluation, which are iterative. The iterative processes ensure that technological innovations are continuously evaluated to avoid the risk of out-of-use and out-of-date. Eventually, the framework is useful in implementing adaptation stage-specific strategies to promote smart retail adaptation for traditional retailers, particularly in developing countries. © 2021 IEEE.